A few well known brands are renowned on the basis of how their customers experience these brands. Year after year, the situation remains the same: the same brands stand out in terms of the customer experience, and of the rest most of them are doing ok (not great) and haven’t improved much from the previous year. So what’s missing?
Website performance is often confused with how a website looks. Although user experience and responsive design are important the key objective of a website is overlooked. Not too long ago, developing websites and making them ‘live’ on the world wide web was a capability that was available only to web programmers.
You know what they say: “a picture is worth a thousand words”. And thanks to social media and time poor consumers, now more than ever is this true. But as a small business owner, searching for and buying the perfect image to use on social media and your website is not only time consuming but can be expensive. Check out our top picks for FREE stock image sites and libraries.
If you’re not sure about how social media can help your business, take a look at our new infographic, full of amazing stats that will prove just how valuable social media can be for your business.
Why and how do you start a conversation on this social network? What kind of message to post? Starting a conversation on Twitter is interesting, and it’s also a major issue for users of the social network. Indeed, most of the people who use it personally or professionally, especially Community Managers and everyone who has an account, would like to communicate with their followers.
While most marketers are focused on getting content into the news feeds of the world, it’s important to remember the less obvious functions and marketing applications of social channels. Here, I'm choosing to focus on Facebook and Twitter as they are the most advanced in paid capabilities and therefore starting to be overlooked in other areas.
What are SMART marketing goals? In 1981, management scholar George T. Doran wrote a paper in Management Review called, “There’s a S.M.A.R.T. way to write management’s goals and objectives.” He introduced the S.M.A.R.T. objective-setting method using an acronym to help managers set goals. Over time, Mr. Doran’s methodology has grown into the methodology we use today with our clients.
