Southwest Airlines isn't my airline of choice; I just don't like the 'cattle car mentality' that they use for loading planes however; you can't beat their service.
They've maintained profitability while others aren't; why? Because they're smart. Now they're throwing down the gauntlet in the Social arena.
Amplify’d from socialmediatoday.com
Southwest Airlines Social Media Strategy – Lessons for All OrganizationsRead more at socialmediatoday.com
See this Amp at http://amplify.com/u/ao6ar
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