CRM is the core system of engagement for managing the use of social with your customers and deriving value, across all functions of your business - sales, service, and marketing. Most companies have one or more CRM systems -- often more than one as a separate CRM initiative may have been pursued for sales vs. service.
Подробнее о "CRM and the Customer Code Halo" →
Подробнее о "CRM and the Customer Code Halo" →
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