Today’s consumers are more demanding than ever of the brands they know and love when it comes to social customer service. Conversocial recently commissioned a study with Forrester that reveals a lack of ownership and understanding of social media within organizations that could see brands fall behind in the overall customer service stakes.
Подробнее о "Forrester Research Shows Companies Must Crack Social Customer Service in Order to Survive" →
Подробнее о "Forrester Research Shows Companies Must Crack Social Customer Service in Order to Survive" →
No comments:
Post a Comment