There's no way to tell if my crystal ball is working, so I've focused on five things I think are important and could be in the news in 2013, from social collaboration to social CRM becoming the norm. I’m looking forward to the things I can’t predict. It’s the new products, social platforms and other innovation that I’m really looking forward to.Подробнее о "5 Inbound and Social Media Predictions For 2013" →
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